Privacy Policy

1. Who we are

Liun Sheppard Ltd is a company registered in England and Wales (Company No. 17072095), with registered office at 71–75 Shelton Street, London WC2H 9JQ. We are registered with the Information Commissioner’s Office (ICO registration reference: CSN9267536).

We are the data controller for personal data collected through this website and for personal data we hold about our business contacts.

You can contact us at: info@liunsheppard.com

2. What data we collect

Website visitors

We collect personal data only when you voluntarily provide it through our contact form. This includes your name, email address, organisation name (if provided), and the content of your message.

We do not use cookies, tracking pixels, or client-side analytics. Our website infrastructure is provided by Cloudflare, which processes server-side request data for performance and security purposes in accordance with their own privacy policy.

Business contacts

In the course of operating our business, we hold contact details for clients, prospective clients, and suppliers. This typically includes names, email addresses, job titles, and organisation names. This data is collected directly from individuals, through referrals, or through normal business correspondence.

We use Microsoft 365 (provided by Microsoft Ireland Operations Ltd) for email, document storage, and business administration. Microsoft processes data on our behalf as a data processor under a data processing agreement with Microsoft.

3. How we use your data

We use contact form submissions solely to respond to your enquiry. We do not use your data for marketing purposes, share it with third parties, or retain it beyond the period reasonably necessary to handle your enquiry.

We use business contact data solely to manage our client and supplier relationships, fulfil our contractual obligations, and conduct normal business operations. We do not sell or share this data with third parties for marketing purposes.

4. Legal basis

We process contact form data under legitimate interests (Article 6(1)(f) UK GDPR) — specifically, the legitimate interest of responding to business enquiries directed to us.

We process business contact data under legitimate interests (Article 6(1)(f) UK GDPR) — specifically, the legitimate interest of managing business relationships and fulfilling our obligations as a professional services firm. Where we process data to perform a contract with you, we rely on Article 6(1)(b).

5. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing and to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at info@liunsheppard.com.

6. Data retention

We retain contact enquiry data for no longer than 12 months from the date of receipt, unless an ongoing business relationship requires longer retention.

We retain business contact data for the duration of the relevant relationship and for a reasonable period thereafter, consistent with our legitimate interests and any applicable legal obligations.

7. Changes to this policy

We may update this policy from time to time. The current version will always be published at this URL with the date of last update noted above.